Case Studies: Research Ops
Land Special Operations (Land SOF) Discovery – Quicksilver Phase 2
MilUX led a Discovery phase to design a deployable Staff Working Environment for the RANGERS in Land SOF, embedding user research in operational contexts to validate workflows, de-risk development, and enhance interoperability. Quicksilver sets a new benchmark for user centred defence innovation.
Research Ops
•30.March.2025
Defence BattleLab Discovery
MilUX conducted a Discovery phase to identify why the Defence BattleLab was underperforming, uncovering core issues with service visibility, access, and user experience. The resulting recommendations provided a strategic roadmap to enhance SME engagement and reposition DBL as a key innovation hub.
Product Ops
•01.July.2023
Land Deployed Applications Discovery (LDAD)
The Land Deployed Applications Discovery provided valuable insights into how the Army develops and delivers digital applications, shifting focus from hardware-centric procurement to user-centred design. MilUX’s work helped define a new approach for C2 capability delivery aligned with the Army’s operational realities and digital ambitions.
Design Ops
•30.March.2022
Army Design System Discovery
MilUX led the Army Design System Discovery, revealing critical inconsistencies in how software was designed and delivered across the Army and proposing a standardised system to improve user experience, efficiency, and interoperability. MilUX’s work defined governance, design principles, and a roadmap for future implementation across Defence.
Design Ops
•01.March.2022
Representative User Expertise for MORPHEUS Evolve to Open Project
MilUX provided and managed expert military users for the MORPHEUS EvO programme, ensuring consistent, operationally credible input across iterative research rounds. This enabled the delivery of secure, user-validated system designs.
Research Ops
•20.April.2020
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