Case Studies
While we share select case studies, much of our work is confidential. Our clients rely on our discretion in some of the most secure and sensitive domains.
Land Special Operations (Land SOF) Discovery – Quicksilver Phase 2
MilUX led a Discovery phase to design a deployable Staff Working Environment for the RANGERS in Land SOF, embedding user research in operational contexts to validate workflows, de-risk development, and enhance interoperability. Quicksilver sets a new benchmark for user centred defence innovation.
Discovery
•30.March.2025
Enabling Defence Innovation through Design Thinking — ULOTC Drone Hackathon
MilUX ran a Design Thinking hackathon with the ULOTC to tackle real-world drone threats, producing innovative concepts grounded in frontline user needs. The event demonstrated how structured creativity can drive defence innovation and empower junior leaders.
Innovation
•30.January.2025
Defence BattleLab Discovery
MilUX conducted a Discovery phase to identify why the Defence BattleLab was underperforming, uncovering core issues with service visibility, access, and user experience. The resulting recommendations provided a strategic roadmap to enhance SME engagement and reposition DBL as a key innovation hub.
Discovery
•01.July.2023
From Project to Product – Coaching for Fit-for-Purpose
MilUX supported their client, Adaptavis, to coach a key EV value stream through a shift from reactive project work to a strategic, product-focused delivery model. By embedding modern service delivery practices and leadership coaching, the engagement enabled long-term capability growth and operational alignment.
People Development
•01.April.2023
Land Deployed Applications Discovery (LDAD)
The Land Deployed Applications Discovery provided valuable insights into how the Army develops and delivers digital applications, shifting focus from hardware-centric procurement to user-centred design. MilUX’s work helped define a new approach for C2 capability delivery aligned with the Army’s operational realities and digital ambitions.
Discovery
•30.March.2022
Army Design System Discovery
MilUX led the Army Design System Discovery, revealing critical inconsistencies in how software was designed and delivered across the Army and proposing a standardised system to improve user experience, efficiency, and interoperability. MilUX’s work defined governance, design principles, and a roadmap for future implementation across Defence.
Discovery
•01.March.2022
Representative User Expertise for MORPHEUS Evolve to Open Project
MilUX provided and managed expert military users for the MORPHEUS EvO programme, ensuring consistent, operationally credible input across iterative research rounds. This enabled the delivery of secure, user-validated system designs.
Military Expertise
•20.April.2020
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